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DENIM LAB.A SPECIALIST PLATFORM BY DiZNEW

Privacy Policy

At DiZNEW, we respect the privacy of our website visitors, customers, and business partners.This Privacy Policy describes how Dongguan Xiaofeiniu Garment Co., Ltd. (“we,” “us,” or “our”), operating the diznewmanufacturer website (“Website”), handles personal information in connection with website visits, product inquiries, and our denim manufacturing services.

1. Definitions

For the purposes of this Privacy Policy:

  • Personal Information: means information that identifies an individual or can reasonably be linked to an individual.
  • Website Usage Information: means technical and browsing information collected when someone interacts with the Website.
  • Cookies: means small files stored on a device that support website functionality or record information about website use.
  • Submitted Materials: means messages, documents, images, design references, and other content you provide when communicating with us.

2. Information We Collect

2.1 Information You Provide Directly

Depending on your interaction with us, we may collect:

  • Business contact details: Your name, work email address, telephone number, company name, job title, and country or region.
  • Inquiry details: Product specifications, customization requirements, estimated quantities, sample requests, and delivery preferences.
  • Submitted materials: Design references, technical documents, photographs, and files relevant to your project.
  • Transaction information: Billing details, shipping contacts, order records, and information needed to arrange samples, production, or delivery.
  • Correspondence: Messages and feedback exchanged through email, website forms, or other communication channels you choose to use.

Please provide only information relevant to your inquiry or business relationship with us.

2.2 Automatically Collected Information

When you visit the Website, our systems and website service providers may collect:

  • IP address and approximate location derived from it.
  • Browser, operating system, device type, and language settings.
  • Pages viewed, visit times, referring pages, and interactions with website features.
  • Technical logs used to investigate errors, maintain security, and monitor performance.

Where analytics tools are used, they may also generate reports about visitor activity.

2.3 Cookies and Similar Technologies

The Website may use cookies or similar technologies for essential functions, preference settings, analytics, or marketing, depending on the tools enabled.
Where consent is required, optional cookies should be activated only after you make the relevant choice. You can manage cookies through your browser and, where available, the Website’s cookie settings.
Blocking essential cookies may prevent some website features from working correctly.

3. How We Use Your Information

We use relevant information to:

  • Answer inquiries and discuss manufacturing requirements.
  • Prepare quotations and coordinate product development, sampling, production, and shipping.
  • Maintain business communications and provide order-related support.
  • Operate the Website and improve its content, usability, and performance.
  • Investigate suspicious activity, prevent misuse, and protect our systems.
  • Maintain records required for accounting, tax, contractual, or regulatory purposes.
  • Handle complaints, resolve disputes, and establish or defend legal claims.

Where permitted by applicable law, we may also send business updates about our products and services. You can ask us to stop promotional communications at any time by emailing info@diznew.com.

4. Legal Bases for Processing (if applicable)

Where applicable data protection law requires a legal basis, the basis depends on the purpose of processing:

  • Contract or pre-contractual steps: Handling a request or fulfilling an agreement with you.
  • Legitimate interests: Managing relationships with business contacts, responding to company inquiries, and maintaining website security, provided these interests do not override your rights.
  • Legal obligations: Keeping required records or responding to lawful requests.
  • Consent: Carrying out activities for which consent is required, including certain tracking or marketing activities.

When processing relies on consent, you may withdraw it at any time. Withdrawal does not affect processing lawfully carried out before that point.
Providing inquiry information is generally voluntary. However, without the contact details or project information needed for a particular request, we may be unable to respond or provide the requested service.

5. Disclosure of Your Information

5.1 Service Providers

Where necessary for the purposes described above, information may be shared with providers of:

  • Website hosting, maintenance, and security.
  • Email, business communication, and customer support.
  • Analytics or marketing services, where enabled and permitted.
  • Payment, accounting, logistics, and shipping services.

The information shared should be limited to what is relevant to the service being provided.

5.2 Legal Requirements

We may disclose information to public authorities, legal advisers, auditors, or other appropriate recipients when required by law or reasonably necessary to investigate misconduct, resolve a dispute, or protect legal rights.

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5.3 Business Transfers

If our business undergoes a merger, restructuring, acquisition, or asset transfer, relevant records may be disclosed or transferred as part of that process, subject to applicable privacy requirements.

6. Third-Party Links and Services

The Website may link to external websites or include services operated by other organizations.

Those organizations handle information under their own privacy policies. Please review the relevant policy before submitting information through an external website or service.

This Privacy Policy covers our handling of information and does not describe every practice of an independent third party.

7. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

Protection measures must be appropriate to the information involved and the risks associated with its processing. Access to business records should be limited to people who need it for their work.

No website, communication channel, or storage system can guarantee complete security.

8. Data Retention

Retention depends on the reason the information was collected.

For example, inquiry records may be kept while a project is being discussed and for a reasonable follow-up period. Customer and transaction records may need to be retained for the business relationship and any applicable accounting, tax, contractual, or claims periods.

When deciding retention periods, we consider:

  • Whether the information is still needed for its original purpose.
  • Applicable recordkeeping requirements.
  • Outstanding orders, complaints, or disputes.
  • The sensitivity of the information and the risks of retaining it.

Information that is no longer required should be deleted or anonymized, subject to necessary backup and legal retention arrangements.

9. International Data Transfers

We are based in China. Information you provide may therefore be received and processed in China. Website and business service providers may also process information in other countries.

Privacy laws in those locations may differ from the laws where you live.

Where applicable law requires safeguards for an international transfer, the transfer must be supported by an appropriate legal mechanism and any required protections. You may contact info@diznew.com to request information about the transfer arrangements relevant to your personal information.

10. Your Privacy Rights

Depending on the law that applies to you, you may be entitled to:

  • Request access to personal information we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of information in qualifying circumstances.
  • Request restrictions on particular processing activities.
  • Obtain certain information in a portable format.
  • Withdraw consent where processing depends on it.
  • Submit a complaint to the relevant data protection authority.

You may also have the right to object to processing based on legitimate interests. You can object to the use of your personal information for direct marketing at any time.

To make a request, email info@diznew.com and explain what you would like us to do. We may need limited additional information to verify your identity and locate the relevant records. Requests will be handled within the timeframe required by applicable law.

If you are in the United Kingdom, you can contact the Information Commissioner’s Office at https://diznewmanufacturer/contact . If you are in the European Economic Area, you can contact the data protection authority in your country.

11. Children’s Privacy

The Website is intended for business users and is not directed at children under 16.

If you believe a child has submitted personal information to us, please contact info@diznew.com so that we can investigate and take appropriate steps to remove it.

12. Intellectual Property Notice

Website text, photographs, graphics, trademarks, and other materials may be protected by intellectual property rights held by us or their respective owners.

Personal information contained in materials you submit is handled under this Privacy Policy. Any separate agreement concerning confidentiality, design ownership, or permitted use of project materials continues to govern those matters.

13. Changes to This Privacy Policy

We may revise this Privacy Policy when our services, website features, or information practices change.

The date above identifies the latest version. Where applicable law requires additional notice of a material change, we will provide that notice through an appropriate channel.

14. Contact Us

For privacy questions or requests concerning your personal information, please contact: